Careers

We are seeking a skilled and dedicated Personal Assistant to support our CEO.
This role requires a dynamic individual with strong content creation skills and exceptional organisational abilities.

RESPONSIBILITIES

1. Content Development Create and curate engaging content for LinkedIn and other social media platforms, including writing posts and developing multimedia content (e.g., reels) to enhance the CEO's online presence as an influencer.
2. Bilingual Communication: Demonstrate excellent command of both English and Mandarin, ensuring effective communication on behalf of the CEO, both internally and externally.
3. Professional Conduct: Exhibit the highest level of professionalism when managing situations, demands, and communications, maintaining discretion and confidentiality at all times.
4. Ad-Hoc Duties: Undertake assignments and special tasks as directed by the CEO, including managing various ad-hoc duties as needed.
5. Personal Support: Provide assistance to the CEO with personal matters, ensuring effective management of their schedule and commitments.

QUALIFICATIONS

1. Strong background in content writing and social media management, particularly for LinkedIn.
2. Proficiency in both English and Mandarin (written and spoken).
3. Excellent organizational skills with the ability to manage multiple tasks effectively.
4. Strong interpersonal skills, with the ability to maintain confidentiality and demonstrate discretion.
5. Proactive, adaptable, and solution-oriented.

Interested? Send your resume to careers@colony.work

We’re on the lookout for a Community Manager.

This is a full-time position based in Kuala Lumpur, with direct reporting to the Head of Operations.

RESPONSIBILITIES

1. Facilitating outstanding guest service.
2. Creating a warm and welcoming environment via Colony hospitality initiatives.
3. Resolve guest issues with professionalism and patience.
4. Act as a key point of contact for guests and visitors providing a professional and outstanding service as well as delivering an exceptional first impression.
5. Serve as a primary resource in assisting guests within Colony; whether showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
6. Provide a great environment for our guests by taking pride in continually keeping Colony “show ready” by ensuring the lounges, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
7. Become an extension of our guest’s team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, booking their meeting rooms, preparing their meeting rooms and ensuring that they are able to concentrate on their work, while we manage their office needs.
8. Serve as a resource for guests seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
9. Demonstrate a true genuine passion for guest service by proactively seeking ways to surprise and delight our guests and guests, always going above and beyond.
10. Managing community initiatives designed to develop guest relationships Cultivate strong relationships with guests and service providers that further Colony’s credibility and good name.
11. Contribute to the overall revenue of Colony by identifying opportunities and actively upselling/cross selling Colony’s products and services, and by assisting our Sales team with tours and site visits.
12. Ensure that all daily service charges are captured and entered into the billing system on a daily basis.

Interested? Send your resume to careers@colony.work

We’re on the lookout for an Events Account Manager.

RESPONSIBILITIES

1. Develop and execute a strategic quarterly plan to achieve sales key results.
2. Manage and develop a pipeline of new and repeat business to maximise workstation occupancy and event space bookings.
3. Source, attract and close deals for tenants of all sizes.
4. Develop and maintain relationships with key accounts to build a pipeline of direct lead generation and referrals.
5. Realise the entire sales process, from qualification, site visits, negotiation, to closing deals.
6. Work with various stakeholders to drive Colony Guest satisfaction to ensure opportunities for additional business growth.
7. Maintain a high level of knowledge of Colony’s offerings while staying current in understanding the competitive landscape and industry trends.

Interested? Send your resume to careers@colony.work

We’re on the lookout for an Event Coordinator.

RESPONSIBILITIES

1. Pre-event & on-site communication with guests/clients.
2. Oversee upkeep & general maintenance of space.
3. Negotiate agreements with outside providers & subcontractors to ensure lowest cost & highest quality of service.
4. Maintain a calendar of event and implement a system that enables & anticipates long term planning & effective event management for Colony.
5. Be flexible on work schedules due to the nature of the job as an event manager.
6. Prepare event programs & confirm all necessary preparations are in order Supervise, direct & coordinating the activities of personnel, subcontractors & vendors as required to successfully execute all aspects of the event on scheduled delivery day.
7. Manage event spaces across all Colony locations & maintain good Net Promoter Score (NPS) score.
8. Achieve Objective Key Results (OKR)s on a quarterly basis.
9. Be involved in new location event space planning.

Interested? Send your resume to careers@colony.work

INSIDE SALES COORDINATOR

We’re on the lookout for a Inside Sales Coordinator.

This is a full-time (hybrid) position based in Kuala Lumpur, with direct reporting to the Head of Sales & Marketing.

RESPONSIBILITIES

1. Handle all incoming leads and bookings across various channels with efficiency and a personal touch, ensuring each potential client feels valued.
2. Collaborate with our sales team to schedule tours and appointments, helping showcase our vibrant coworking spaces.
3. Keep our database and sales reports up-to-date and accurate, providing valuable insights for both Colony and Jerry.
4. Monitor and manage all bookings and inventory, ensuring smooth operations and optimal space utilisation.
5. Identify opportunities to upsell and cross-sell Colony and Jerry packages, tailoring solutions that perfectly meet our clients' needs.
6. Take extreme ownership of your tasks, tackle challenges head-on, and propose creative solutions to enhance our client experience.

PUBLIC RELATIONS & BRANDS SPECIALIST

We’re on the lookout for a Public Relations & Brand Specialist.

If you are driven by the desire to craft PR strategies, building relationships with media and KOLs, and ensuring consistent brand messaging, we want to hear from you! This is a full-time (hybrid) position based in Kuala Lumpur, with direct reporting to the Head of Sales & Marketing.

RESPONSIBILITIES

1. Craft and Execute PR and Communication Strategies by identifying and leveraging publicity opportunities to drive business objectives.

Establish and nurture strong relationships with influential local media and Key Opinion Leaders (KOLs).
2. Manage responses to incidents or crises effectively to ensure brand reputation.
3. Ensure consistent brand messaging and visual identity across all marketing materials.
4. Draft and manage content for proposals, press releases, case studies, reports, and other marketing materials.
5. Develop and execute marketing campaigns across various channels, including digital, print, and social media.

YOU’D BE A PERFECT FIT IF YOU ARE

1. 1 to 2 years of experience in agency or in-house brand communications. Proactive and able to identify and develop publicity opportunities. Familiar with local media and KOLs, with some existing relationships to build on.
2. Strong relationship-building skills and an analytical mindset to measure and refine PR efforts.
3. Good writing and storytelling skills.
4. Proficiency in both English and Bahasa Malaysia (written and spoken).

Interested? Send your resume to careers@colony.work

INTERNS

MARKETING

1. To develop a positive image and relationship between the brand and the public, vendors, guests and clients.
2. Assist in managing social media accounts and engaging with online communities.
3. Create innovative, engaging and viral content for our social media platforms, with an emphasis on short videos for TikTok and Instagram Reels.
4. Ensure that all content is in line with the Colony Group’s brand image and voice.
5. Identify, engage and coordinate with suitable talents or Key Opinion Leaders (KOLs) to produce content.
6. Work closely with Colony’s in-house Content Specialist to develop content and collaterals.
7. Photograph and document events to be used for Colony’s marketing material.
8. Develop creative copywriting across all social and digital platforms that align with the content produced.
9. Analyse and evaluate the performance of generated content and brainstorm ideas on improvement.
10. Work closely with other departments in Colony to organise internal and external campaigns.

OPERATIONS

RESPONSIBILITIES

1. Plan and execute community events.
2. Facilitating outstanding guest service.
3. Resolve guest issues with professionalism and patience.
4. Cultivate strong relationships with guest and service providers that further Colony’s credibility and good name.
5. Serve as a primary resource in assisting guests within Colony; weather showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.

PROCUREMENT

1. Liaises with key company employees to determine their product and service needs.
2. Monitors business trends and product availability to pay the best price for company goods and services without sacrificing quality or delivery times.
3. Nurtures relationships with suppliers to negotiate the best prices for the company.
4. Identifies and researches potential new suppliers.
5. Researches new products and services to meet company's goals.

ADMIN

1. Managing day-to-day operations in the office. General administrative task as when as required.

SKILLS REQUIRED:

1. Proficient in English both written and spoken.
2. Knowledge in Microsoft Office. Graphic Designing is an additional skill.
3. Always willing to learn and a fast learner.

CONTRACT AGENT / INSIDE SALES ASSOCIATE

1. Manage all incoming leads and bookings across all booking channels for Colony and Jerry Coworking Space.
2. Support the sales team in scheduling tours and appointments.
3. Administrative maintenance of database and sales reports for Colony and Jerry.
4. Track and manage Colony and Jerry’s booking and inventory.
5. Upsell and cross sell Colony and Jerry packages that meets the needs of Clients.
6. Extreme ownership of all task, challenges and possible solutions.

1. Able to accommodate schedules that shift from one week to the next.
2. Equipped with own computer and have a strong/stable internet connection.
3. Oral and written skills.
4. Good attention to detail, with the ability to find inconsistencies and errors.
5. Teamwork and the ability to work with a variety of people at all levels.
6. Previous experience in providing customer service or inside sales is a plus.
7. Hands on experience with MS Excel, Word and Google Sheets.
8. Ability to merge documents, create mailing and distribution lists etc.
9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
10. Diploma/Secondary School Diploma.
CONTRACT & SCHEDULING

11. Able to accommodate working schedule from Sunday to Thursday ; 3pm to 9pm.
12. Contract period of 6 months + 3 months (optional renewal) ; 12 months + 1 month (optional renewal).

GRAPHIC DESIGN INTERN

1. Create and design visuals for print and digital materials. Eg. social media visuals, marketing collaterals, website layout.
2. Participate in content creation and liaise with the Marketing team to organize, shoot, and edit materials.
3. Resourceful and creative ideas and active in brainstorming.
4. Assist the team on any ad-hoc tasks assigned as and when required.

1. Possess a minimum qualification of Diploma/Degree in graphic/video design or any related field.
2. Experience with Adobe Software suites, such as Photoshop and Illustrator.
3. Poses video editing skills is an advantage.
4. Good creativity skills.
5. Good command of English.

SALES

1. Assist the Account Managers with customising proposals for clients
2. Prepare Event Order Agreements for any potential events
3. Complete the sales handover process as soon as a deal is confirmed
4. Liaise with other departments such as operations and finance to raise invoices and communicating important client or event details to the relevant teams
5. Send confirmation emails to clients for confirmed events
6. Meeting new clients and conducting physical tours in all Colony outlets (as and when needed)
7. Gathering important client details during the tours and communicating them to the Account Managers
8. Updating dashboards, pipelines and our event booking platforms
9. Support the Sales Team in other administrative tasks
10. Liaise with vendors for quotations and payments

1. Excellent communication skills with strong attention to detail.
2. Oral and written skills - English is preferred, Mandarin is a plus.
3. Ability to write great emails.
4. Good at math to calculate prices fast and accurately.
5. Equipped with own laptop.
6. Ability to travel to any Colony location (KLCC, KL Eco City).
7. Teamwork and the ability to work with a variety of people at all levels.
8. Hands on experience with MS PowerPoint, Word and Google Sheets.
9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
10. Degree students in the Business-related field – Sales, Marketing, PR, Communications.

Interested? Send your resume to careers@colony.work