Careers

 
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CAREERS

Our purpose at Colony is to raise the standards of what working should be like in the region. We don’t have to sacrifice having a life for a job. We can have both. We want to transform the work experience with beautiful serviced office spaces, and world-class hospitality. If you’re up for it, join us as we redefine the meaning of work.

COMMUNITY MANAGER

COMMUNITY MANAGER

Colony is currently looking for Community Managers. This full time position is based in Kuala Lumpur and will report directly to the General Manager.

RESPONSIBILITIES
  1. Facilitating outstanding guest service
  2. Creating a warm and welcoming environment via Colony hospitality initiatives.
  3. Resolve guest issues with professionalism and patience.
  4. Act as a key point of contact for guests and visitors providing a professional and outstanding service as well as delivering an exceptional first impression.
  5. Serve as a primary resource in assisting guests within Colony; whether showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
  6. Provide a great environment for our guests by taking pride in continually keeping Colony “show ready” by ensuring the lounges, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
  7. The Community Manager becomes an extension of our guest’s team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, booking their meeting rooms, preparing their meeting rooms and ensuring that they are able to concentrate on their work, while we manage their office needs.
  8. Serve as a resource for guests seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
  9. Demonstrate a true genuine passion for guest service by proactively seeking ways to surprise and delight our guests and guests, always going above and beyond.
  10. Managing community initiatives designed to develop guest relationships.
  11. Cultivate strong relationships with guests and service providers that further Colony’s credibility and good name.
  12. Contribute to the overall revenue of Colony by identifying opportunities and actively upselling/cross selling Colony’s products and services, and by assisting our Sales team with tours and site visits.
  13. Ensures that all daily service charges are captured and entered into the billing system on a daily basis.
REQUIREMENTS
  1. Minimum Bachelor’s Degree in Hospitality or Business Management
  2. At least 2 years working experience in similar capacity.
  3. Excellent written/verbal communication and presentation skills.
  4. Strong work ethic and tenacity
  5. Exceptional organisation skills and multi tasking skills.
  6. Proficient in Micosrosoft Office and Google Suite
  7. Fluent in English, Bahasa Malaysia and as additional language is a plus

Interested? Send your resume to careers@colony.work

ACCOUNT MANAGER, SALES

ACCOUNT MANAGER, SALES

Colony is currently looking for Account Manager, Sales. This full time position is based in Kuala Lumpur and will report directly to the General Manager.

RESPONSIBILITIES
  1. Manage and develop a pipeline of new business to maximise workstation occupancy and event space bookings.
  2. Sales effectiveness : Deliver key matrics of conversion and price per work station.
  3. Run the entire sales process, from qualification, site visits, negotiations to close.
  4. Influence the volume of new business where required through effective proactive field sales activities and broker engagement.
  5. Work closely with the General Manager on to develop sales strategies and solutions to exceed sales target.
REQUIREMENTS
  1. Minimum Bachelor’s Degree in Hospitality or Business Management
  2. At least 2 years working experience in similar capacity.
  3. Excellent written/verbal communication and presentation skills.
  4. Strong work ethic and tenacity
  5. Exceptional organisation skills and multi tasking skills.
  6. Proficient in Micosrosoft Office and Google Suite
  7. Fluent in English, Bahasa Malaysia and as additional language is a plus

Interested? Send your resume to careers@colony.work

EXECUTIVE ASSISTANT

EXECUTIVE ASSISTANT / BUSINESS ANALYST

Colony is currently looking for an Executive Assistant / Business Analyst. This full time position is based in Kuala Lumpur and will report directly to the Executive Director.

RESPONSIBILITIES
  1. Market research and analysis on the flexible workspace and corporate real estate industry.
  2. Developing compelling and effective pitch decks to aid in Colony's fundraising activities.
  3. Prepare in-depth monthly reports of the company's key metrics for the General Manager, Executive Director and shareholders.
  4. Assist in negotiation with corporate real estate partners and property developers and landlords to achieve portfolio expansion KPIs.
  5. Coordinate project requirements for new centre openings by working closely with senior management, interior designer and contractors.
REQUIREMENTS
  1. Minimum Bachelor’s Degree in Business Management, Economics or a closely related field.
  2. At least 3 years working experience in similar capacity.
  3. Excellent written/verbal communication and presentation skills.
  4. Strong sales and negotiation skills.
  5. Strong work ethic and tenacity.
  6. Exceptional organisation skills and multi tasking skills.
  7. Advanced proficiency in Microsoft Excel (e.g. pivot tables, and complex charts) and Microsoft Powerpoint.
  8. Fluent in English, Bahasa Malaysia and Mandarin

Interested? Send your resume to careers@colony.work