Careers

 
JOIN US

CAREERS

Our purpose at Colony is to raise the standards of what working should be like in the region. We don’t have to sacrifice having a life for a job. We can have both. We want to transform the work experience with beautiful serviced office spaces, and world-class hospitality. If you’re up for it, join us as we redefine the meaning of work.

WHAT YOU'LL GET

At Colony, our world-class hospitality extends to not only our guests but to our team as well. We believe that the best players deserve the best benefits.

Here's what you can expect when you join the Colony Team:
Quarterly Company Getaways
Flex Rewards
Performance Bonus
Work from Home Flexibility*
*applicable for relevant departments only
Annual Learning and Self-Development

COMMUNITY MANAGER

COMMUNITY MANAGER

Colony is currently seeking a Community Manager. This full-time position is based in Kuala Lumpur and will report directly to the Head of Operations.


RESPONSIBILITIES
  1. Facilitating outstanding guest service.
  2. Creating a warm and welcoming environment via Colony hospitality initiatives.
  3. Resolve guest issues with professionalism and patience.
  4. Act as a key point of contact for guests and visitors providing a professional and outstanding service as well as delivering an exceptional first impression.
  5. Serve as a primary resource in assisting guests within Colony; whether showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
  6. Provide a great environment for our guests by taking pride in continually keeping Colony “show ready” by ensuring the lounges, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
  7. The Community Manager becomes an extension of our guest’s team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, booking their meeting rooms, preparing their meeting rooms and ensuring that they are able to concentrate on their work, while we manage their office needs.
  8. Serve as a resource for guests seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
  9. Demonstrate a true genuine passion for guest service by proactively seeking ways to surprise and delight our guests and guests, always going above and beyond.
  10. Managing community initiatives designed to develop guest relationships.
  11. Cultivate strong relationships with guests and service providers that further Colony’s credibility and good name.
  12. Contribute to the overall revenue of Colony by identifying opportunities and actively upselling/cross selling Colony’s products and services, and by assisting our Sales team with tours and site visits.
  13. Ensures that all daily service charges are captured and entered into the billing system on a daily basis.

Interested? Send your resume to [email protected]

PERFORMANCE MARKETING SPECIALIST

PERFORMANCE MARKETING SPECIALIST

We’re on the lookout for a Performance Marketing Specialist. If you're driven by results through data-driven strategies, thrive in a dynamic setting, and excel at optimizing campaigns to maximize ROI, we’d like to talk to you!


This is a full-time (hybrid) position based in Kuala Lumpur, with direct reporting to the Head of Sales & Marketing.


RESPONSIBILITIES
  1. Plan, execute, and optimize multi-channel digital marketing campaigns to drive customer acquisition, engagement, and conversion.
  2. Utilize platforms such as Google Ads, Facebook Ads, and other paid advertising channels to reach target audiences effectively.
  3. Analyse campaign performance metrics, including ROI, CPA, CTR, and conversion rates.
  4. Identify optimization opportunities based on data insights to improve campaign effectiveness and efficiency.
  5. Monitor spending, adjust bids, and allocate resources across channels to optimize campaign performance.
  6. Generate regular performance reports and dashboards to track key metrics and KPIs.
YOU'D BE A PERFECT FIT IF YOU ARE
  1. At least 1-2 years working experience in related field.
  2. Strong analytical skills and proficiency with data analysis tools.
  3. Able to identify target audiences and devising digital campaigns that engage consumers the most.
  4. Familiar with A/B testing and optimization techniques.
  5. Internet-savvy and comfortable working with numbers and charts.
  6. Able to work independently with minimal supervision, love collaboration, have a positive attitude and willing to learn.
  7. A Malaysian.

Interested? Send your resume to [email protected]

INTERNS

INTERNS

MARKETING
Salary: RM1,000
RESPONSIBILITIES
  1. To develop a positive image and relationship between the brand and the public, vendors, guests and clients.
  2. Assist in managing social media accounts and engaging with online communities.
  3. Create innovative, engaging and viral content for our social media platforms, with an emphasis on short videos for TikTok and Instagram Reels.
  4. Ensure that all content is in line with the Colony Group’s brand image and voice.
  5. Identify, engage and coordinate with suitable talents or Key Opinion Leaders (KOLs) to produce content.
  6. Work closely with Colony’s in-house Content Specialist to develop content and collaterals.
  7. Photograph and document events to be used for Colony’s marketing material.
  8. Develop creative copywriting across all social and digital platforms that align with the content produced.
  9. Analyse and evaluate the performance of generated content and brainstorm ideas on improvement.
  10. Work closely with other departments in Colony to organise internal and external campaigns.
OPERATIONS
    RESPONSIBILITIES
  1. Plan and execute community events.
  2. Facilitating outstanding guest service.
  3. Resolve guest issues with professionalism and patience.
  4. Cultivate strong relationships with guest and service providers that further Colony’s credibility and good name.
  5. Serve as a primary resource in assisting guests within Colony; weather showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
PROCUREMENT
RESPONSIBILITIES
  1. Liaises with key company employees to determine their product and service needs.
  2. Monitors business trends and product availability to pay the best price for company goods and services without sacrificing quality or delivery times.
  3. Nurtures relationships with suppliers to negotiate the best prices for the company.
  4. Identifies and researches potential new suppliers.
  5. Researches new products and services to meet company's goals.
ADMIN
RESPONSIBILITIES
  1. Managing day-to-day operations in the office. General administrative task as when as required.
SKILLS REQUIRED:

  1. Proficient in English both written and spoken.
  2. Knowledge in Microsoft Office. Graphic Designing is an additional skill.
  3. Always willing to learn and a fast learner.
CONTRACT AGENT / INSIDE SALES ASSOCIATE
RESPONSIBILITIES
  1. Manage all incoming leads and bookings across all booking channels for Colony and Jerry Coworking Space.
  2. Support the sales team in scheduling tours and appointments.
  3. Administrative maintenance of database and sales reports for Colony and Jerry.
  4. Track and manage Colony and Jerry’s booking and inventory.
  5. Upsell and cross sell Colony and Jerry packages that meets the needs of Clients.
  6. Extreme ownership of all task, challenges and possible solutions.
REQUIREMENTS
  1. Able to accommodate schedules that shift from one week to the next.
  2. Equipped with own computer and have a strong/stable internet connection.
  3. Oral and written skills.
  4. Good attention to detail, with the ability to find inconsistencies and errors.
  5. Teamwork and the ability to work with a variety of people at all levels.
  6. Previous experience in providing customer service or inside sales is a plus.
  7. Hands on experience with MS Excel, Word and Google Sheets.
  8. Ability to merge documents, create mailing and distribution lists etc.
  9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
  10. Diploma/Secondary School Diploma.
  11. CONTRACT & SCHEDULING
  12. Able to accommodate working schedule from Sunday to Thursday ; 3pm to 9pm.
  13. Contract period of 6 months + 3 months (optional renewal) ; 12 months + 1 month (optional renewal).
GRAPHIC DESIGN INTERN
RESPONSIBILITIES
  1. Create and design visuals for print and digital materials. Eg. social media visuals, marketing collaterals, website layout.
  2. Participate in content creation and liaise with the Marketing team to organize, shoot, and edit materials.
  3. Resourceful and creative ideas and active in brainstorming.
  4. Assist the team on any ad-hoc tasks assigned as and when required.
REQUIREMENTS
  1. Possess a minimum qualification of Diploma/Degree in graphic/video design or any related field.
  2. Experience with Adobe Software suites, such as Photoshop and Illustrator.
  3. Poses video editing skills is an advantage.
  4. Good creativity skills.
  5. Good command of English.
SALES
RESPONSIBILITIES
  1. Assist the Account Managers with customising proposals for clients
  2. Prepare Event Order Agreements for any potential events
  3. Complete the sales handover process as soon as a deal is confirmed
  4. Liaise with other departments such as operations and finance to raise invoices and communicating important client or event details to the relevant teams
  5. Send confirmation emails to clients for confirmed events
  6. Meeting new clients and conducting physical tours in all Colony outlets (as and when needed)
  7. Gathering important client details during the tours and communicating them to the Account Managers
  8. Updating dashboards, pipelines and our event booking platforms
  9. Support the Sales Team in other administrative tasks
  10. Liaise with vendors for quotations and payments
REQUIREMENTS
  1. Excellent communication skills with strong attention to detail.
  2. Oral and written skills - English is preferred, Mandarin is a plus.
  3. Ability to write great emails.
  4. Good at math to calculate prices fast and accurately.
  5. Equipped with own laptop.
  6. Ability to travel to any Colony location (KLCC, KL Eco City).
  7. Teamwork and the ability to work with a variety of people at all levels.
  8. Hands on experience with MS PowerPoint, Word and Google Sheets.
  9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
  10. Degree students in the Business-related field – Sales, Marketing, PR, Communications.

Interested? Send your resume to [email protected]

 

Interested? Send your resume along with a 2-minute video introducing yourself and why you want to work with Colony to [email protected]