Careers

 
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CAREERS

Our purpose at Colony is to raise the standards of what working should be like in the region. We don’t have to sacrifice having a life for a job. We can have both. We want to transform the work experience with beautiful serviced office spaces, and world-class hospitality. If you’re up for it, join us as we redefine the meaning of work.

COMMUNITY MANAGER

COMMUNITY MANAGER

Colony is currently looking for Community Managers. This full time position is based in Kuala Lumpur and will report directly to the General Manager.

RESPONSIBILITIES
  1. Facilitating outstanding guest service
  2. Creating a warm and welcoming environment via Colony hospitality initiatives.
  3. Resolve guest issues with professionalism and patience.
  4. Act as a key point of contact for guests and visitors providing a professional and outstanding service as well as delivering an exceptional first impression.
  5. Serve as a primary resource in assisting guests within Colony; whether showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
  6. Provide a great environment for our guests by taking pride in continually keeping Colony “show ready” by ensuring the lounges, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
  7. The Community Manager becomes an extension of our guest’s team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, booking their meeting rooms, preparing their meeting rooms and ensuring that they are able to concentrate on their work, while we manage their office needs.
  8. Serve as a resource for guests seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
  9. Demonstrate a true genuine passion for guest service by proactively seeking ways to surprise and delight our guests and guests, always going above and beyond.
  10. Managing community initiatives designed to develop guest relationships.
  11. Cultivate strong relationships with guests and service providers that further Colony’s credibility and good name.
  12. Contribute to the overall revenue of Colony by identifying opportunities and actively upselling/cross selling Colony’s products and services, and by assisting our Sales team with tours and site visits.
  13. Ensures that all daily service charges are captured and entered into the billing system on a daily basis.
REQUIREMENTS
  1. Minimum Bachelor’s Degree in Hospitality or Business Management
  2. At least 2 years working experience in similar capacity.
  3. Excellent written/verbal communication and presentation skills.
  4. Strong work ethic and tenacity
  5. Exceptional organisation skills and multi tasking skills.
  6. Proficient in Micosrosoft Office and Google Suite
  7. Fluent in English, Bahasa Malaysia and additional language is a plus

Interested? Send your resume along with a 2-minute video introducing yourself and why you want to work with Colony to careers@colony.work

MARKETING ASSOCIATE - INTERNSHIP

MARKETING ASSOCIATE - INTERNSHIP

The marketing department of Colony Coworking Space acts as a creative hub of all Colony locations. We are involved in (quite literally) everything, which makes our projects very exciting. From creating new concepts and working with partners to come up with refreshing collaborations. From running social campaigns and designing EDMs to enhancing the guest experience at Colony.

RESPONSIBILITIES
  1. Creating social media contents and writing creative copy
  2. Designing posters and collaterals
  3. Brainstorming and conceptualising new marketing initiatives
  4. Supporting the marketing team in daily administrative tasks
  5. Assisting the marketing manager to secure partnerships
REQUIREMENTS
  1. University students or recent graduates in the fields of graphic design, marketing, hospitality, communications, advertising, public relations or similar fields are encouraged to apply
  2. Fluent in English, Bahasa Malaysia and additional language is a plus
  3. Able to take initiative and work independently and within a team
  4. Excellent knowledge of Microsoft Office and Adobe Photoshop / Illustrator is a plus
  5. Graphic Designing as an additional skill is a plus

Interested? Send your resume to careers@colony.work