Careers

PUBLIC RELATIONS & BRANDS SPECIALIST

We’re on the lookout for a Public Relations & Brand Specialist.
If you are driven by the desire to craft PR strategies, building relationships with media and KOLs, and ensuring consistent brand messaging, we want to hear from you! This is a full-time (hybrid) position based in Kuala Lumpur, with direct reporting to the Head of Sales & Marketing.

RESPONSIBILITIES

1. Craft and Execute PR and Communication Strategies by identifying and leveraging publicity opportunities to drive business objectives.

Establish and nurture strong relationships with influential local media and Key Opinion Leaders (KOLs).
2. Manage responses to incidents or crises effectively to ensure brand reputation.
3. Ensure consistent brand messaging and visual identity across all marketing materials.
4. Draft and manage content for proposals, press releases, case studies, reports, and other marketing materials.
5. Develop and execute marketing campaigns across various channels, including digital, print, and social media.

YOU’D BE A PERFECT FIT IF YOU ARE

1. 1 to 2 years of experience in agency or in-house brand communications. Proactive and able to identify and develop publicity opportunities. Familiar with local media and KOLs, with some existing relationships to build on.
2. Strong relationship-building skills and an analytical mindset to measure and refine PR efforts.
3. Good writing and storytelling skills.
4. Proficiency in both English and Bahasa Malaysia (written and spoken).

Interested? Send your resume to careers@colony.work

SENIOR INSIDE SALES COORDINATOR

We’re on the lookout for a Senior Inside Sales Coordinator.

Are you a proactive individual that excels in managing sales leads and providing excellent customer service? If you’re organized and detail-oriented, we want to meet you!

This is a full-time (hybrid) position based in Kuala Lumpur, with direct reporting to the Head of Sales & Marketing.

RESPONSIBILITIES

1. Manage all incoming leads and bookings for Jerry Coworking Space.
2. Providing excellent customer service, and addressing their inquiries.
3. Managing and updating the CRM system to track sales activities & customer interactions.
4. Identify and implement improvements to the inside sales process.
5. Lead and manage a team of part-time sales coordinators.
6. Coordinate and manage the workflow and schedules of the Inside Sales team.
7. Support the sales team in scheduling tours and appointments.
8. Upsell and cross sell Colony and Jerry packages that meets the needs of Clients.

REQUIREMENTS

1. 1 to 2 years of experience providing superior customer service or inside sales in high end hospitality setting.
2. Experience in leading and managing a small team will be an advantage.
3. Hands on experience with MS Excel, Word and Google Sheets.
4. Good communication and organization skills.
5. Ability to adapt to changing priorities and work effectively in a dynamic environment.

We’re on the lookout for an Event Coordinator.

RESPONSIBILITIES

1. Pre-event & on-site communication with guests/clients.
2. Oversee upkeep & general maintenance of space.
3. Negotiate agreements with outside providers & subcontractors to ensure lowest cost & highest quality of service.
4. Maintain a calendar of event and implement a system that enables & anticipates long term planning & effective event management for Colony.
5. Be flexible on work schedules due to the nature of the job as an event manager.
6. Prepare event programs & confirm all necessary preparations are in order Supervise, direct & coordinating the activities of personnel, subcontractors & vendors as required to successfully execute all aspects of the event on scheduled delivery day.
7. Manage event spaces across all Colony locations & maintain good Net Promoter Score (NPS) score.
8. Achieve Objective Key Results (OKR)s on a quarterly basis.
9. Be involved in new location event space planning.

Interested? Send your resume to careers@colony.work

INTERNS

MARKETING

1. To develop a positive image and relationship between the brand and the public, vendors, guests and clients.
2. Assist in managing social media accounts and engaging with online communities.
3. Create innovative, engaging and viral content for our social media platforms, with an emphasis on short videos for TikTok and Instagram Reels.
4. Ensure that all content is in line with the Colony Group’s brand image and voice.
5. Identify, engage and coordinate with suitable talents or Key Opinion Leaders (KOLs) to produce content.
6. Work closely with Colony’s in-house Content Specialist to develop content and collaterals.
7. Photograph and document events to be used for Colony’s marketing material.
8. Develop creative copywriting across all social and digital platforms that align with the content produced.
9. Analyse and evaluate the performance of generated content and brainstorm ideas on improvement.
10. Work closely with other departments in Colony to organise internal and external campaigns.

OPERATIONS

RESPONSIBILITIES

1. Plan and execute community events.
2. Facilitating outstanding guest service.
3. Resolve guest issues with professionalism and patience.
4. Cultivate strong relationships with guest and service providers that further Colony’s credibility and good name.
5. Serve as a primary resource in assisting guests within Colony; weather showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.

PROCUREMENT

1. Liaises with key company employees to determine their product and service needs.
2. Monitors business trends and product availability to pay the best price for company goods and services without sacrificing quality or delivery times.
3. Nurtures relationships with suppliers to negotiate the best prices for the company.
4. Identifies and researches potential new suppliers.
5. Researches new products and services to meet company's goals.

ADMIN

1. Managing day-to-day operations in the office. General administrative task as when as required.

SKILLS REQUIRED:

1. Proficient in English both written and spoken.
2. Knowledge in Microsoft Office. Graphic Designing is an additional skill.
3. Always willing to learn and a fast learner.

CONTRACT AGENT / INSIDE SALES ASSOCIATE

1. Manage all incoming leads and bookings across all booking channels for Colony and Jerry Coworking Space.
2. Support the sales team in scheduling tours and appointments.
3. Administrative maintenance of database and sales reports for Colony and Jerry.
4. Track and manage Colony and Jerry’s booking and inventory.
5. Upsell and cross sell Colony and Jerry packages that meets the needs of Clients.
6. Extreme ownership of all task, challenges and possible solutions.

1. Able to accommodate schedules that shift from one week to the next.
2. Equipped with own computer and have a strong/stable internet connection.
3. Oral and written skills.
4. Good attention to detail, with the ability to find inconsistencies and errors.
5. Teamwork and the ability to work with a variety of people at all levels.
6. Previous experience in providing customer service or inside sales is a plus.
7. Hands on experience with MS Excel, Word and Google Sheets.
8. Ability to merge documents, create mailing and distribution lists etc.
9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
10. Diploma/Secondary School Diploma.
CONTRACT & SCHEDULING

11. Able to accommodate working schedule from Sunday to Thursday ; 3pm to 9pm.
12. Contract period of 6 months + 3 months (optional renewal) ; 12 months + 1 month (optional renewal).

GRAPHIC DESIGN INTERN

1. Create and design visuals for print and digital materials. Eg. social media visuals, marketing collaterals, website layout.
2. Participate in content creation and liaise with the Marketing team to organize, shoot, and edit materials.
3. Resourceful and creative ideas and active in brainstorming.
4. Assist the team on any ad-hoc tasks assigned as and when required.

1. Possess a minimum qualification of Diploma/Degree in graphic/video design or any related field.
2. Experience with Adobe Software suites, such as Photoshop and Illustrator.
3. Poses video editing skills is an advantage.
4. Good creativity skills.
5. Good command of English.

SALES

1. Assist the Account Managers with customising proposals for clients
2. Prepare Event Order Agreements for any potential events
3. Complete the sales handover process as soon as a deal is confirmed
4. Liaise with other departments such as operations and finance to raise invoices and communicating important client or event details to the relevant teams
5. Send confirmation emails to clients for confirmed events
6. Meeting new clients and conducting physical tours in all Colony outlets (as and when needed)
7. Gathering important client details during the tours and communicating them to the Account Managers
8. Updating dashboards, pipelines and our event booking platforms
9. Support the Sales Team in other administrative tasks
10. Liaise with vendors for quotations and payments

1. Excellent communication skills with strong attention to detail.
2. Oral and written skills - English is preferred, Mandarin is a plus.
3. Ability to write great emails.
4. Good at math to calculate prices fast and accurately.
5. Equipped with own laptop.
6. Ability to travel to any Colony location (KLCC, KL Eco City).
7. Teamwork and the ability to work with a variety of people at all levels.
8. Hands on experience with MS PowerPoint, Word and Google Sheets.
9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
10. Degree students in the Business-related field – Sales, Marketing, PR, Communications.

Interested? Send your resume to careers@colony.work