Careers

We’re on the lookout for an Inside Sales Coordinator.

Are you a proactive individual that excels in managing sales leads and providing excellent customer service? If you’re organised and detail-oriented, we want to meet you!

This is a part-time (remote) position based in Kuala Lumpur, with direct reporting to the Senior Inside Sales Coordinator.

RESPONSIBILITIES

1. Handle all incoming leads and bookings across various channels with efficiency and a personal touch, ensuring each potential client feels valued.
2. Collaborate with our sales team to schedule tours and appointments, helping showcase our vibrant coworking spaces.
3. Keep our database and sales reports up-to-date and accurate, providing valuable insights for both Colony and Jerry.
4. Monitor and manage all bookings and inventory, ensuring smooth operations and optimal space utilisation.
5. Identify opportunities to upsell and cross-sell Colony and Jerry packages, tailoring solutions that perfectly meet our clients' needs.
6. Take extreme ownership of your tasks, tackle challenges head-on, and propose creative solutions to enhance our client experience.

REQUIREMENTS

1. Equipped with own computer and have a strong/stable internet connection.
2. Good attention to detail, with the ability to find inconsistencies and errors.
3. Teamwork and the ability to work with a variety of people at all levels.
4. Previous experience in providing customer service or inside sales is a plus.
5. Hands on experience with Google Sheets.
6. Ability to merge documents, create mailing and distribution lists, etc.
7. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
8. Diploma/Secondary School Diploma.

CONTRACT & SCHEDULING

1. Able to accommodate working schedule from Monday to Friday ; 1pm to 6pm.
2. RM 1,600 per month + commissions
3. Available contract period - 3 months + 3 months (optional renewal)



Interested? Send your resume to careers@colony.work

RESPONSIBILITIES

1. Oversee accounts transactions and functions, including general ledger, accounts payable and accounts receivable.
2. Manage financial operations and processes which include weekly disbursements to vendors and daily monitoring of collections from customers.
3. Ensure the accuracy and timeliness of daily reporting and monthly management accounts.
4. Analyze and monitor quarterly and yearly budgets. -Assist in yearly audit of management accounts, including responding to auditors queries and analyzing audit journals.

REQUIREMENTS

1. Experience or familiar with accounting software e.g. Xero, Auto Count and Quick books.

Interested? Send your resume to careers@colony.work

INTERNS

MARKETING

1. To develop a positive image and relationship between the brand and the public, vendors, guests and clients.
2. Assist in managing social media accounts and engaging with online communities.
3. Create innovative, engaging and viral content for our social media platforms, with an emphasis on short videos for TikTok and Instagram Reels.
4. Ensure that all content is in line with the Colony Group’s brand image and voice.
5. Identify, engage and coordinate with suitable talents or Key Opinion Leaders (KOLs) to produce content.
6. Work closely with Colony’s in-house Content Specialist to develop content and collaterals.
7. Photograph and document events to be used for Colony’s marketing material.
8. Develop creative copywriting across all social and digital platforms that align with the content produced.
9. Analyse and evaluate the performance of generated content and brainstorm ideas on improvement.
10. Work closely with other departments in Colony to organise internal and external campaigns.

OPERATIONS

RESPONSIBILITIES

1. Plan and execute community events.
2. Facilitating outstanding guest service.
3. Resolve guest issues with professionalism and patience.
4. Cultivate strong relationships with guest and service providers that further Colony’s credibility and good name.
5. Serve as a primary resource in assisting guests within Colony; weather showing a guest to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.

PROCUREMENT

1. Liaises with key company employees to determine their product and service needs.
2. Monitors business trends and product availability to pay the best price for company goods and services without sacrificing quality or delivery times.
3. Nurtures relationships with suppliers to negotiate the best prices for the company.
4. Identifies and researches potential new suppliers.
5. Researches new products and services to meet company's goals.

ADMIN

1. Managing day-to-day operations in the office. General administrative task as when as required.

SKILLS REQUIRED:

1. Proficient in English both written and spoken.
2. Knowledge in Microsoft Office. Graphic Designing is an additional skill.
3. Always willing to learn and a fast learner.

CONTRACT AGENT / INSIDE SALES ASSOCIATE

1. Manage all incoming leads and bookings across all booking channels for Colony and Jerry Coworking Space.
2. Support the sales team in scheduling tours and appointments.
3. Administrative maintenance of database and sales reports for Colony and Jerry.
4. Track and manage Colony and Jerry’s booking and inventory.
5. Upsell and cross sell Colony and Jerry packages that meets the needs of Clients.
6. Extreme ownership of all task, challenges and possible solutions.

1. Able to accommodate schedules that shift from one week to the next.
2. Equipped with own computer and have a strong/stable internet connection.
3. Oral and written skills.
4. Good attention to detail, with the ability to find inconsistencies and errors.
5. Teamwork and the ability to work with a variety of people at all levels.
6. Previous experience in providing customer service or inside sales is a plus.
7. Hands on experience with MS Excel, Word and Google Sheets.
8. Ability to merge documents, create mailing and distribution lists etc.
9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
10. Diploma/Secondary School Diploma.
CONTRACT & SCHEDULING

11. Able to accommodate working schedule from Sunday to Thursday ; 3pm to 9pm.
12. Contract period of 6 months + 3 months (optional renewal) ; 12 months + 1 month (optional renewal).

GRAPHIC DESIGN INTERN

1. Create and design visuals for print and digital materials. Eg. social media visuals, marketing collaterals, website layout.
2. Participate in content creation and liaise with the Marketing team to organize, shoot, and edit materials.
3. Resourceful and creative ideas and active in brainstorming.
4. Assist the team on any ad-hoc tasks assigned as and when required.

1. Possess a minimum qualification of Diploma/Degree in graphic/video design or any related field.
2. Experience with Adobe Software suites, such as Photoshop and Illustrator.
3. Poses video editing skills is an advantage.
4. Good creativity skills.
5. Good command of English.

SALES

1. Assist the Account Managers with customising proposals for clients
2. Prepare Event Order Agreements for any potential events
3. Complete the sales handover process as soon as a deal is confirmed
4. Liaise with other departments such as operations and finance to raise invoices and communicating important client or event details to the relevant teams
5. Send confirmation emails to clients for confirmed events
6. Meeting new clients and conducting physical tours in all Colony outlets (as and when needed)
7. Gathering important client details during the tours and communicating them to the Account Managers
8. Updating dashboards, pipelines and our event booking platforms
9. Support the Sales Team in other administrative tasks
10. Liaise with vendors for quotations and payments

1. Excellent communication skills with strong attention to detail.
2. Oral and written skills - English is preferred, Mandarin is a plus.
3. Ability to write great emails.
4. Good at math to calculate prices fast and accurately.
5. Equipped with own laptop.
6. Ability to travel to any Colony location (KLCC, KL Eco City).
7. Teamwork and the ability to work with a variety of people at all levels.
8. Hands on experience with MS PowerPoint, Word and Google Sheets.
9. Cooperative team player, easily gains trust and support of peers; encourages collaboration.
10. Degree students in the Business-related field – Sales, Marketing, PR, Communications.

Interested? Send your resume to careers@colony.work